1. Who We Are and How These Terms Work
Disclosure Hub is owned and operated by Disclosure Group Ltd. These Terms and Conditions govern access to and use of the Disclosure Hub website, application, Form E workflows, evidence tools, financial disclosure features, AI-assisted prompts, account services, document storage, messaging, firm collaboration tools, and related support services.
By creating an account, accepting these terms, starting a trial, purchasing access, uploading information, inviting another user, or continuing to use the service, you agree to be bound by these terms. If you use the service for a law firm, organisation, client, or other person, you confirm that you have authority to bind that organisation or person where applicable.
These terms are intended to be read together with any privacy notice, cookie notice, data processing terms, subscription order, engagement document, or written agreement that we make available to you. If a signed written agreement conflicts with these public terms, the signed agreement controls for the conflicting matter.
2. Not a Law Firm or Legal Adviser
Disclosure Hub is a software and information tool. It is not a law firm, solicitor, barrister, mediator, financial adviser, tax adviser, or court service. We do not provide legal advice, representation, advocacy, regulated legal services, financial advice, tax advice, or a guarantee about the outcome of any case.
The service may provide general information about Form E, financial disclosure, court document preparation, evidence organisation, common procedural concepts, and family law terminology in England and Wales. That information is general support only and must not be treated as advice about what you should do in your own case.
You remain responsible for deciding whether to seek independent legal, financial, tax, pension, property, or other professional advice. You should take professional advice before relying on the service for complex assets, trusts, businesses, overseas property, pensions, tax exposure, non-disclosure concerns, domestic abuse risk, settlement strategy, litigation strategy, or any decision that may materially affect your rights.
3. Eligibility and Account Responsibilities
You must be at least 18 years old and able to enter into a binding agreement. The Form E product is designed for use in connection with financial disclosure in England and Wales. You are responsible for deciding whether it is suitable for your jurisdiction, procedure, court timetable, and personal circumstances.
You must provide accurate account information, keep your login credentials confidential, use strong passwords, complete any required verification steps, and tell us promptly if you suspect unauthorised access. You are responsible for all activity carried out through your account unless caused by our failure to apply reasonable security measures.
Where the service allows firm administrators, lawyers, litigants, or other invited users to collaborate, each user is responsible for using only the access rights granted to them and for complying with all professional, confidentiality, data protection, and court obligations that apply to them.
4. Your Case Data, Evidence, and Court Materials
You are responsible for the accuracy, completeness, relevance, lawfulness, and timeliness of all information and documents you enter or upload. That includes financial figures, bank statements, payslips, tax records, property values, pension data, business information, debts, liabilities, personal details, dates, court references, and any evidence connected to your case.
The service can help organise information, identify missing fields, flag inconsistencies, generate summaries, and prepare draft or export-ready documents. It cannot verify every fact, detect every error, determine whether a disclosure is legally adequate, or decide what a court will accept.
Before filing, serving, relying on, or sharing any generated document, you must review it carefully, confirm that it is complete and accurate, check it against current court requirements, and obtain professional advice where needed. You are responsible for meeting deadlines, complying with court orders, and ensuring that any filing or service is completed correctly.
5. AI-Assisted Features
Disclosure Hub may use AI-assisted tools to explain questions, suggest follow-up prompts, flag potential omissions, review financial disclosure patterns, summarise documents, analyse bank statements, and identify possible evidence gaps or consistency issues.
AI outputs can be incomplete, inaccurate, outdated, biased, or unsuitable for your circumstances. AI outputs are not legal advice, financial advice, professional judgment, or a substitute for your own review. You must verify all outputs before relying on them.
You must not use AI-generated output to mislead a court, another party, a professional adviser, or any third party. You remain responsible for the final content, tone, evidence, and legal effect of all documents and communications that you submit, send, download, or approve.
6. Acceptable Use
You must use the service lawfully, honestly, and only for legitimate case management, disclosure, document, collaboration, or support purposes. You must not upload material that you have no right to use, impersonate another person, attempt unauthorised access, interfere with service security, reverse engineer the platform, introduce malware, scrape data, overload systems, or use the service to harass, threaten, abuse, defame, or unlawfully monitor anyone.
You must not knowingly enter false disclosure, conceal assets, fabricate evidence, alter documents to mislead, breach court orders, breach confidentiality obligations, or use the service to facilitate fraud, coercive control, financial abuse, or any unlawful conduct.
We may suspend or restrict access where we reasonably believe an account presents a security risk, legal risk, payment risk, misuse risk, breach of these terms, or risk to another user, the platform, or the integrity of court-related materials.
7. Plans, Trials, Fees, Renewals, and Access Periods
Available plans, trials, fees, access periods, storage limits, support levels, and feature sets are shown at the point of purchase or in the applicable order terms. Unless stated otherwise, prices are exclusive of taxes, payment processor charges, exchange fees, and third-party charges that may apply.
If a plan includes a trial, the trial terms will state whether payment details are required and when paid access begins. If a subscription has a minimum commitment, renewal term, storage limit, support level, or post-subscription access rule, those terms will be shown before purchase or in the applicable written order terms.
You are responsible for keeping payment details current. We may suspend paid features for failed, reversed, disputed, or overdue payments. Refunds, cancellations, upgrades, and downgrades are governed by the terms shown at purchase or any separate written agreement.
8. Privacy, Data Protection, and Confidentiality
Family law and financial disclosure information can be highly sensitive. You should upload only information that is necessary and appropriate for your case or permitted collaboration. You should remove or redact irrelevant third-party information where appropriate before uploading.
We process personal data in accordance with our privacy notice and applicable data protection obligations. Depending on your role and plan, we may process account details, identity and contact information, case data, financial information, uploaded documents, messages, audit logs, usage metadata, support requests, and technical security logs.
Where a law firm, adviser, or organisation uses the service for clients, additional data processing, confidentiality, retention, access control, and professional obligations may apply. Each organisation is responsible for configuring access appropriately and ensuring its staff and clients use the service in line with applicable duties.
9. Security and Encryption
We use reasonable technical and organisational measures designed to protect account data and case materials, including access controls, encryption in transit, encrypted storage where supported by the platform, audit logging, and role-based permissions.
No system can be guaranteed to be completely secure, uninterrupted, or immune from unauthorised access. You must protect your own devices, browser sessions, email accounts, passwords, downloads, exported PDFs, and any files you share outside the service.
If you believe your account, device, exported file, or case material has been compromised, contact us promptly and take reasonable steps to reduce further risk.
10. Sharing, Collaboration, and Professional Users
The service may let you invite solicitors, law firm users, support staff, experts, or other collaborators. You are responsible for inviting only appropriate people and for checking that access remains appropriate as your case changes.
Professional users remain solely responsible for their own regulatory, professional conduct, client care, supervision, confidentiality, anti-money laundering, conflicts, record keeping, file review, and advice obligations. The platform does not discharge those obligations.
If you receive access to another person's case, you must use that access only for the authorised purpose, keep the information confidential, and stop accessing it when your authority ends.
11. Third-Party Services and External Links
The service may link to or interoperate with third-party products, hosting providers, payment processors, email providers, AI services, analytics, court resources, document conversion tools, authentication providers, or support systems. Third-party services are governed by their own terms and policies.
We are not responsible for third-party websites, external legal resources, professional advisers, court portals, payment processors, or services that we do not control. Links are provided for convenience and do not mean endorsement.
12. Intellectual Property
We and our licensors own the service, software, workflows, interfaces, designs, text, prompts, templates, documentation, branding, trade names, and all related intellectual property. You receive a limited, revocable, non-exclusive, non-transferable licence to use the service for your permitted purposes while your account or plan is active.
You retain ownership of your case information, uploaded documents, and lawful content that you provide. You grant us the rights needed to host, process, display, analyse, convert, store, secure, back up, transmit, and make that content available to you and authorised users as necessary to provide the service.
You must not copy, modify, resell, sublicense, publish, benchmark, train competing systems with, or create derivative products from the service except as expressly allowed by us in writing.
13. Availability, Changes, and Support
We aim to keep the service available, but we do not guarantee uninterrupted, error-free, or permanent availability. Maintenance, security events, hosting issues, third-party outages, feature changes, or events outside our control may affect access.
We may update, improve, replace, suspend, or remove features where reasonably necessary for security, reliability, legal compliance, commercial operation, or product development. We will try to avoid materially reducing paid functionality during an active paid period unless required for security, law, misuse prevention, or operational reasons.
Support channels, response times, and support scope depend on your plan or written agreement. Support does not include legal advice, litigation strategy, regulated financial advice, tax advice, or professional review unless separately agreed with an appropriately regulated professional.
14. Disclaimers
To the fullest extent permitted by law, the service is provided on an as-is and as-available basis. We do not promise that the service will meet every requirement, identify every risk, produce court-acceptable documents in every case, prevent procedural mistakes, preserve every deadline, or produce any legal, financial, settlement, or litigation outcome.
We do not warrant that legal information, AI output, prompts, checklists, document summaries, calculations, or readiness scores are complete, current, accurate, suitable for your case, or accepted by any court, opponent, adviser, regulator, or third party.
15. Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, wilful misconduct, or any other liability that applicable law does not permit us to exclude.
Subject to the previous sentence, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive loss, loss of profit, loss of business, loss of goodwill, loss of opportunity, loss of expected settlement, litigation outcome, court sanction, missed deadline, professional fee, third-party claim, or data loss arising from your use of or inability to use the service.
Subject to the limits above and to the fullest extent permitted by law, our total aggregate liability arising out of or relating to the service or these terms is limited to the amount you paid to us for the service in the 12 months before the event giving rise to the claim, or USD 100 if you used only a free service.
16. Indemnity
You agree to indemnify and hold us harmless from claims, losses, liabilities, costs, and expenses arising from your breach of these terms, unlawful content, misuse of the service, unauthorised sharing of another person's information, infringement of third-party rights, or use of the service in a way that breaches court orders, professional obligations, data protection duties, or applicable law.
17. Suspension and Termination
You may stop using the service at any time. We may suspend or terminate access if you breach these terms, create security or legal risk, fail to pay applicable fees, misuse the service, or if continued access would expose us, another user, a court process, or the platform to unacceptable risk.
Termination does not affect rights or obligations that arose before termination. Sections concerning ownership, confidentiality, data handling, disclaimers, liability, indemnity, governing law, and dispute resolution continue after termination where relevant.
18. Governing Law, Disputes, and Mandatory Rights
These terms and the repository materials are governed by the laws of North Carolina, USA, without regard to conflict-of-law principles, except where mandatory consumer, data protection, court, or professional rules apply and cannot legally be excluded.
Before starting formal proceedings, you agree to contact us and try to resolve the dispute informally. If a dispute cannot be resolved informally, the courts with jurisdiction under applicable law will determine the dispute. Nothing in these terms prevents either party from seeking urgent injunctive or protective relief where necessary.
19. Changes to These Terms
We may update these terms to reflect product changes, legal requirements, security needs, or business changes. If changes are material, we will take reasonable steps to notify active users. Your continued use after the effective date of updated terms means you accept them.
20. Contact
Questions about these terms or the Disclosure Hub service can be sent to support@disclosurehub.co.uk. If your question concerns a court deadline, legal strategy, settlement, advice, or a dispute with another party, you should also consider taking independent professional advice promptly.