Disclosure Hub

Frequently Asked Questions

Quick answers to the most common questions about using Disclosure Hub.

Disclosure Hub is not a law firm and does not provide legal advice. It helps you prepare and check Form E disclosure information. You remain responsible for reviewing your answers before filing or sharing them.

Account & Access

How do I create an account?

Click "Start Free Trial" on the home page or visit the app directly. Enter your email and choose a strong password (at least 12 characters with uppercase, lowercase, number, and special character). No card is required to start the 30-day trial.

I forgot my password. How do I reset it?

Click "Forgot password?" on the sign-in page. You will receive an email with a temporary password. After signing in with the temporary password you will be prompted to set a new one.

Can I use Disclosure Hub on my phone?

Yes. The app is fully responsive and works in any modern mobile browser. For the best experience completing the Form E, we recommend a tablet or desktop so you can see the section navigation alongside the form.

Is my data secure?

All connections use HTTPS encryption. Your data is stored in UK data centres and access is restricted by technical and operational controls. Sessions expire automatically after a period of inactivity.

Form E

What is a Form E?

Form E is the standard financial statement used in divorce proceedings in England and Wales. It requires you to disclose all of your assets, income, liabilities, and financial needs. Both parties must complete one as part of the financial remedy process.

Do I have to complete the entire form in one sitting?

No. Your progress is saved automatically. You can close the browser and return at any time — the form picks up exactly where you left off.

How does the AI assistant help me?

As you answer each question, the AI reviews your responses for:

  • Completeness — flagging unanswered or incomplete fields
  • Consistency — spotting contradictions between sections
  • Evidence gaps — suggesting which supporting documents you should upload

The AI does not give legal advice. It helps you organise and check your information, but you remain responsible for deciding what to correct, explain, file or share.

Can I edit answers after saving?

Yes. Navigate to any section using the sidebar and update your answers at any time before you export the final bundle.

What if I don't know the answer to a question?

Answer as accurately as you can. If a question genuinely does not apply to you, select "Not applicable" or enter "N/A". Leaving questions blank may reduce your disclosure completeness score and could lead to follow-up questions.

Why is my completeness score not 100% when my evidence is uploaded?

Completeness includes more than uploaded evidence. It is capped by Form E completion, generated PDF status, financial-analysis clearance, and unresolved review issues. If a bank-statement check, flagged number, missing review item, or consistency issue still needs attention, the dashboard explains what to review before the score can reach 100%.

Evidence & Documents

What documents do I need to upload?

The specific documents depend on your circumstances, but common examples include:

  • 12 months of bank statements for every account
  • Recent payslips or proof of income
  • Property valuations or mortgage statements
  • Pension statements (CETV if available)
  • Business accounts (if self-employed)

The form will prompt you for the relevant evidence as you complete each section.

What file formats are accepted?

PDF, JPEG, and PNG. Non-PDF files are automatically converted to PDF when added to your bundle.

Is there a file size limit?

Individual files can be up to 25 MB. If you have a large document, consider splitting it into smaller sections or reducing the scan resolution.

Can I remove or replace an uploaded document?

Yes. Navigate to the relevant question or open the Bundle Checker, then upload a replacement. The previous version is replaced.

Where can I see all uploaded documents?

Open Profile from the compact header. The My Documents table lists every uploaded file with its name, type, size, upload date, and status.

Bundle & Export

What is the Bundle Checker?

The Bundle Checker is a checklist view of documents commonly needed for a structured disclosure pack. It shows which documents have been uploaded (green) and which are still missing (amber), organised by Form E section.

How do I export my completed disclosure?

Once your Form E is complete and your evidence is uploaded, open the Bundle Checker and click "Export Bundle". This generates a single PDF pack containing your completed Form E and supporting documents for your own review, solicitor review or use in the financial remedy process.

How do I generate a Form E PDF?

From the Form E workspace, click Generate Form E PDF at the top of the page. The system fills in the Form E template with your answers and downloads the completed PDF. An encrypted copy is also stored securely in your case for future reference.

Where can I find previously generated Form E PDFs?

Every PDF you generate appears in the Generated Form E PDFs section at the bottom of the Form E Dashboard. From there you can re-download any version, add notes, or mark a PDF as court-submitted.

What does "Mark as Court Submitted" do?

Marking a PDF as court-submitted locks that saved version. The file cannot be deleted and any notes become read-only. This creates a clear dated record of the version you marked as filed.

Can I delete a generated Form E PDF?

Draft PDFs can be deleted — you will be asked to confirm before the file is removed. PDFs that have been marked as court-submitted cannot be deleted, so you keep a clear record of the version you marked as filed.

Can I share my disclosure with my solicitor?

Yes. Download the exported bundle PDF and share it by email or any other secure method. If your solicitor has a LIPService firm account, they can also be granted direct access to your case.

Subscriptions & Trial

Is there a free trial?

Yes. You get 30 days free with access to the disclosure preparation workflow. No credit card is required to start.

What happens when my trial ends?

Your data is preserved. After the trial, choose a subscription package if you want to continue. Consumer subscriptions are shown monthly with a 6 month commitment, and professional interfaces are available through sales.